Troubleshooting Two-Step Verification Code Issues
If you are not receiving the two-step verification code via SMS and are unable to log in to the dashboard, please follow these steps to resolve the issue.
Steps to Follow
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Send an Email
Email us at services@hoplr.com for assistance. -
Include the Following Information in Your Email:
- Login Email Address: Provide the email address you use to log in to the dashboard.
- Error Message: If you receive an error message, include a screenshot of the message.
- Mobile Number: Share the mobile number where you should receive the verification code.
Providing these details will help us resolve your issue more efficiently. Thank you for your cooperation.